Gtmafrica > Services > Researches > Public Sector Research

Public Sector Research

Government experience, relationships and knowledge counts. We work alongside public sector organizations, conducting a wide variety of research projects focused on local governments & national governments priorities.

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Many of our existing public sector clients are long term clients, testament to our proven ability to partner with government organizations and departments to design and deliver successful evidence-based outcomes within their required timeframes.

We always ensure the research is appropriately presented and delivered to key stakeholder groups to ensure maximum understanding and engagement with the results and insights.

Business planning & strategy

We partner with councils, assisting them in areas such as:

    1. Measuring and understanding community sentiment, priorities and satisfaction both for strategic planning and reporting purposes
    2. Understanding the needs, prioritization and satisfaction among communities with council’s service delivery
    3. Measuring satisfaction with customer service and identifying opportunities for improvement
    4. Development of KPI’s and measurement of success
    5. Design and facilitation of stakeholder workshops and community forums

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